Garage Door Off Track
Customer Issue: Ms. Burke had accidentally bumped her garage door with her car, and afterward found that it seemed to be stuck.
Our Solution: Upon inspection of the garage door, our professional found that the nudge from the car had caused it to come up off of the track. After clamping the door into place to keep it from moving, the tracks were opened up so that the rollers could be reinserted. The tracks were then closed and the door’s movement tested.
Garage Door Opener Repair
Customer Issue: The overhead door opener seemed to be having some issues and wouldn't run.
Our Solution: We began by inspecting the mechanical parts of the system to rule out drive issues. Then, we opened the opener casing and checked the interior parts. The problem turned out to be a worn motor gear, which we replaced and then ensured the opener could run smoothly again.
Customer Issue: Rollers making a lot of noise.
Our Solution: The popping noise the rollers were making made it obvious that they had become worn and needed to be replaced. We removed all the old metal units and fitted the door with new nylon coated ones that were naturally silent and required no lubrication maintenance.
Customer Issue: Worn Door Cables.
Our Solution: Our team was able to identify the customer’s underlying problem quickly; their cables were worn out and needed replacing. After fitting and adjusting a new set of cables, the customer’s door was restored to optimal working condition.
Customer Issue: Damaged Door Panel.
Our Solution: This customer had a sectional garage door, therefore replacing only the damaged panel was possible. Our team was able to quickly remove the damaged panel and install a matching one in its place. We ensured it had a strong fit and after testing it left the customer’s door in perfect order.
Customer Issue: Broken Extension Spring.
Our Solution: Our team arrived with a new set of extension springs ready to be installed. After safely removing the broken springs our technicians quickly installed the new ones, putting the door back into service once more.